https://nirvani.ai/articles/ Short, sourced answers for operators: missed calls, lead response, bookings, reviews, compliance, and AI employees. Every number links to its source. en-us Wed, 14 Oct 2026 09:00:00 +0000 https://nirvani.ai/articles/ai-news-week-2026-10-12/ https://nirvani.ai/articles/ai-news-week-2026-10-12/ Wed, 14 Oct 2026 09:00:00 +0000 AI News Google spelled out when Local Services Ads bill a missed call held past 20 seconds, voicemail included. Plus GPT-6 for free ChatGPT users and Census AI data. https://nirvani.ai/articles/ai-employee-vs-front-desk-hire/ https://nirvani.ai/articles/ai-employee-vs-front-desk-hire/ Tue, 06 Oct 2026 09:00:00 +0000 AI Employees BLS put the mean receptionist wage at $18.97 an hour in May 2025. Here's the loaded cost of front desk coverage and what nights and weekends add. https://nirvani.ai/articles/ai-news-2026-09/ https://nirvani.ai/articles/ai-news-2026-09/ Wed, 30 Sep 2026 09:00:00 +0000 AI News The FCC voted Sept. 30 to change what a STOP reply covers, Google began testing Gemini calls to businesses, and California will require AI ad labels. https://nirvani.ai/articles/ai-search-local-customers/ https://nirvani.ai/articles/ai-search-local-customers/ Tue, 15 Sep 2026 09:00:00 +0000 AI Search BrightLocal's 2026 survey found 45% of US consumers used AI tools for local business recommendations. What changed, and what to fix first. https://nirvani.ai/articles/ai-news-2026-08/ https://nirvani.ai/articles/ai-news-2026-08/ Mon, 31 Aug 2026 09:00:00 +0000 AI News Google said Local Services Ads will bill some missed calls from Oct. 1, Yelp put table booking in ChatGPT, and Gartner found 87% want a human option. https://nirvani.ai/articles/appointment-no-shows/ https://nirvani.ai/articles/appointment-no-shows/ Tue, 18 Aug 2026 09:00:00 +0000 Bookings A 2026 meta-analysis of 10 trials found reminders made people 11% more likely to attend. What recent trials say about calls, timing, and replies. https://nirvani.ai/articles/ai-news-2026-07/ https://nirvani.ai/articles/ai-news-2026-07/ Fri, 31 Jul 2026 09:00:00 +0000 AI News BrightLocal found in July 2026 that only 18% of AI users felt ready to contact an AI-recommended business. What changed, and what to do this week. https://nirvani.ai/articles/google-reviews-local-business/ https://nirvani.ai/articles/google-reviews-local-business/ Tue, 28 Jul 2026 09:00:00 +0000 Reputation BrightLocal's 2026 survey found 47% of consumers won't use a business with fewer than 20 reviews. Here's the count, rating, and pace to aim for. https://nirvani.ai/articles/a2p-10dlc-registration/ https://nirvani.ai/articles/a2p-10dlc-registration/ Tue, 07 Jul 2026 09:00:00 +0000 Compliance Carriers began blocking unregistered 10DLC business texts on February 3, 2025. What A2P 10DLC registration needs, what it costs, and what to do this week. https://nirvani.ai/articles/ai-news-2026-06/ https://nirvani.ai/articles/ai-news-2026-06/ Tue, 30 Jun 2026 09:00:00 +0000 AI News June 2026: Meta's AI agent opened to businesses of all sizes, Google announced Gemini for Business Profiles, and Pew found half of US adults use chatbots. https://nirvani.ai/articles/ai-voice-calls-tcpa/ https://nirvani.ai/articles/ai-voice-calls-tcpa/ Tue, 16 Jun 2026 09:00:00 +0000 Compliance The FCC ruled in 2024 that AI voices are artificial under the TCPA. Outbound AI calls need consent, and each violation can cost $500 to $1,500. https://nirvani.ai/articles/ai-news-2026-05/ https://nirvani.ai/articles/ai-news-2026-05/ Sun, 31 May 2026 09:00:00 +0000 AI News Google said Search will call home repair, beauty, and pet care businesses for customers. Plus self-serve ChatGPT ads, a new Colorado AI law, Census data. https://nirvani.ai/articles/ai-receptionist/ https://nirvani.ai/articles/ai-receptionist/ Tue, 26 May 2026 09:00:00 +0000 AI Employees What an AI receptionist handles well, where a person should step in, and why 87% of customers say AI service must offer a way to reach a person (Gartner). https://nirvani.ai/articles/speed-to-lead/ https://nirvani.ai/articles/speed-to-lead/ Tue, 05 May 2026 09:00:00 +0000 Lead Response Invoca's 2026 survey found 56% of US buyers expect a reply within an hour of sending a form, yet only 36% get one. Here's how to close that gap. https://nirvani.ai/articles/ai-news-2026-04/ https://nirvani.ai/articles/ai-news-2026-04/ Thu, 30 Apr 2026 09:00:00 +0000 AI News April 2026: Google Ads began using AI to judge call leads, Yelp's AI can start bookings, and a study found 72% of home service leads got no follow-up. https://nirvani.ai/articles/missed-call-cost/ https://nirvani.ai/articles/missed-call-cost/ Tue, 14 Apr 2026 09:00:00 +0000 Revenue Leaks Missed-call rates ran from 9% to 32% by industry in CallRail's January 2025 report. Price your own missed calls from call logs, booking rate, and ticket. https://nirvani.ai/articles/ai-news-2026-03/ https://nirvani.ai/articles/ai-news-2026-03/ Tue, 31 Mar 2026 09:00:00 +0000 AI News Google Maps added Ask Maps, Apple announced Maps ads, and BrightLocal found 45% of consumers ask AI for local picks. What changed in March 2026. https://nirvani.ai/articles/why-we-built-nirvani/ https://nirvani.ai/articles/why-we-built-nirvani/ Tue, 24 Mar 2026 09:00:00 +0000 Company Missed calls, after-hours texts, no-shows, unsent review asks. Why I built one system for them when 58% of small businesses use 4+ tech platforms.