Where do the assumptions come from?
Industry defaults are pulled from 18 months of Nirvani deployment data across restaurants, dental
practices, law firms, real estate brokerages, auto repair shops, and home services. After-hours call
%, voicemail-to-booking conversion, and close-rate medians come from BrightLocal SMB telephony
reports cross-checked against our own deploy data. You can override any value with the sliders.
your numbers always beat the benchmarks.
How does the AI voice agent actually recover 95% of after-hours calls?
The agent answers in under 1 second (no IVR maze), introduces itself by your business name, asks
intake questions you scripted, books the appointment directly into your calendar, sends a SMS
confirmation, and texts you a summary if it’s high-value. The 5% slip-rate is for callers who
insist on a human, or who hang up before completing intake. Those get a callback queue with their
number captured.
Does it count as “robocall” under FCC rules?
No. The TCPA distinguishes outbound autodialed/prerecorded calls (heavily regulated) from inbound
calls answered by automated systems (permitted, like any IVR). Nirvani’s voice agent only
handles inbound calls. Any outbound SMS goes through our A2P 10DLC-registered campaigns with
documented consent on each opt-in.
What if my close rate on AI-booked calls is lower than my human-booked rate?
We assume parity (same close rate on AI-recovered calls as your inbound calls) because the agent
captures the qualifying info that would make a human convert: project type, timeline, budget range,
decision-maker present. Real deploys typically show a +3 to +8 point lift on after-hours captures
because there’s no caller-to-callback delay. The lead is hot when you call them back.
What’s in the detailed PDF report?
Four pages: (1) Your numbers (recovered revenue, payback, 12-month projection). (2) Your industry
benchmarks (how your inputs compare). (3) The exact intake script we’d configure, with
industry-specific qualifying questions. (4) Implementation roadmap (week 1, week 4, day 60). No
marketing fluff. You’ll get it within 2 minutes of submitting the form.